Ebbot Live Chat & Chatbot
Enhance your service experience and reduce support costs with AI agents and live chat from Ebbot.
License: Free of charge
About the module
With Ebbot’s AI platform, you get everything you need to scale both customer service and internal support – without compromising on security, quality, or control.
Ebbot offers AI Agents (chatbots), Live Chat, and a flexible API. You can use each solution individually or combine them for even more powerful automation.
What you get with Ebbot
Faster support
No more waiting. With an AI Agent in place, both customers and employees get the help they need anytime and anywhere.
A better service experience
With built-in, AI-powered analytics, you gain valuable insights into what customers are asking, where they get stuck and what to improve.
Lower support costs
With Ebbot you can scale your support operations without hiring more staff, while keeping full control of the service experience.
Why choose Ebbot?
Generative AI built for service
Ebbot’s proprietary AI solution EbbotGPT is purpose-built for customer service and quickly adapts to your unique data sources.
Industry-agnostic
Whether you work in the public sector, education, or financial services, Ebbot’s AI Agents and chat solutions can be tailored to your needs and integrated with your existing systems.
An EU-friendly option
Ebbot’s platform is fully GDPR-compliant and adheres to all relevant laws and regulations, including accessibility standards under WCAG 2.1 AA.
Enterprise-grade security
Security comes standard. With ISO 27001 certification and built-in AI safeguards, your data, and your customers, is handled in a safe, regulated way.
How Ebbot integrates with Sitevision
Ebbot is fully integrated with Sitevision, which means your intranet or CMS content (documents, policies, and more) can be used as a knowledge source for your AI agent. This enables fast, accurate answers for both customers and employees.
To use Ebbot with Sitevision, you’ll need an active user license with Ebbot. Learn more and book a demo with one of their AI experts here.
Information
Version
1.0.1
Compatibility
10.1
Publisher
Requirements for use
No requirements
Policy
No publisher's policy
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